Introduction
Thank you for being part of BellaVie Rewards. These Terms and Conditions govern your participation in our program. By joining BellaVie Rewards, you agree to abide by these terms. Please read them carefully to ensure you understand how the program works.
Rewards Catalog
BellaVie Rewards offers members access to exclusive rewards, including:
- Aesthetic services
- Wellness gourmet experiences
- Luxury spa and hotel stays
- Real estate investment opportunities
Rewards are subject to availability and may change without prior notice. Specific conditions may apply to each reward, which will be detailed in the BellaVie Rewards catalog.
Limited Rewards
Some rewards in the BellaVie Rewards catalog are limited in quantity or availability. Once a reward is redeemed, it may no longer be available to other members. BellaVie Rewards reserves the right to limit or discontinue any reward at any time, without prior notice.
On-Time Arrival Bonus Points
Punctuality is rewarded! To encourage timely planning and optimal scheduling, BellaVie Rewards members can earn 50 bonus points for arriving on time for appointments booked at least 24 hours in advance. This bonus will only be awarded if the arrival time is properly recorded by the front office team of the partner clinic or service provider.
💡 Tip: Make sure your appointment is booked at least 24 hours in advance and that your arrival time is accurately logged to qualify for this reward.
Points Policy & Transfers
- Reward Points Transfer: BellaVie Rewards allows you to transfer your points to other BellaVie members. Share the luxury experience by gifting your points to friends or family.
- No Cash Redemption: Points are not redeemable for cash or any other form of monetary exchange. The rewards can only be redeemed for the exclusive experiences and offers available through the BellaVie Rewards catalog.
- Expiration of Points: Unused points may be subject to expiration based on program updates. Members are advised to use their points before the expiration date to maximize their rewards.
- Transaction Fee for Transfers: A nominal fee of 5 points applies for each transfer transaction between BellaVie members. This ensures smooth and secure point transfers within the program.
- Strict Confidentiality: BellaVie Rewards adheres to strict confidentiality in handling all personal and transaction information. All point transfers are conducted securely, and any details shared during the transfer process will remain private.
Appointment Scheduling & Cancellations
BellaVie Rewards may offer members the opportunity to schedule consultations with our partners, such as wellness professionals or real estate experts. When booking these consultations, members are required to provide accurate and up-to-date personal information. BellaVie Rewards is not liable for any issues arising from incorrect or incomplete information submitted by members.
Members must also adhere to the cancellation policy of each partner, which may vary. If a member needs to cancel or reschedule a consultation, they must follow the specific partner’s policy and inform them at least 12 hours in advance to avoid penalties or forfeiture of rewards.
Please remember to provide your BellaVie Rewards ID when booking appointments, wellness services, or any experiences with our partners. This ensures that rewards points and benefits are properly credited.
Third-Party Links
BellaVie Rewards may provide links to third-party websites or services that are not owned or operated by us. These links are provided for convenience and informational purposes only. BellaVie Rewards does not endorse or take responsibility for the content or practices of these third-party websites. Users are encouraged to read the terms and privacy policies of any third-party website they visit.
Direct Bookings with Partners
Members of BellaVie Rewards can directly book appointments, wellness services, and experiences with our partners. To facilitate the seamless integration with our luxury wellness and real estate partners, members must provide their BellaVie Rewards ID when making bookings. This ensures that rewards points and benefits are properly credited and applied, whether the booking is made through our concierge service or directly with the partner.
Spam & Fraudulent Activities
BellaVie Rewards has a strict no-tolerance policy for spam. Members may not use our platform or communication tools to send unsolicited messages or content that violates the program’s terms and conditions. If BellaVie Rewards detects any spam or abuse, we reserve the right to suspend or terminate the member’s account without notice.
BellaVie Rewards takes the issue of fraudulent activities seriously. Members must be cautious of any unsolicited offers claiming to be from BellaVie Rewards that request personal information or payment. BellaVie Rewards will never ask for payment or sensitive information unrelated to legitimate program processes. If you suspect fraudulent activity, please contact us immediately through our official contact channels.
Changes to These Terms
BellaVie Rewards reserves the right to modify or update these Terms and Conditions at any time. All changes will be communicated through our official channels, and members are advised to regularly review the terms to stay informed. Continued participation in the program after changes are made signifies acceptance of the updated terms.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions or need further clarification, please contact us at +971562657965.
