FAQs

Joining BellaVie Rewards is simple. You can sign up by contacting us through our WhatsApp channel. After completing the registration process, you'll create a profile by answering a few questions about your preferences. You’ll select whether your focus is wellness, real estate, or both. Based on your unique needs and goals, we’ll guide you through the program.

Signing up is easy! Upon joining BellaVie Rewards, you'll create a profile by answering a few questions about your preferences. Are you more focused on wellness or real estate? Or do you want a balance of both? We’ll guide you based on your unique needs and goals.

• Wellness: If you’re passionate about leading a healthy and luxurious lifestyle, our wellness-focused members enjoy exclusive access to wellness retreats, spa services, and health-focused property investments.
• Real Estate: If your primary interest lies in luxury properties, high-yield investments, or branded residences, our real estate-focused concierge will provide early access to exclusive properties and investment opportunities.

If you are passionate about both, we will customize your rewards and offerings to cater to both wellness and real estate needs.

BellaVie Rewards offers a Personalized Concierge Experience to meet the individual needs of our members. We provide tailored services in both wellness and real estate areas to ensure a seamless and luxurious experience. Here's an overview of the concierge tiers available:

Concierge Tiers:

• Wellness Concierge: For members who prioritize a balanced, health-focused lifestyle. Services include access to luxury wellness resorts, customized dietary plans, and expert wellness advice.
• Real Estate Concierge: For a seamless and profitable property investment journey. Services include early access to exclusive real estate projects, personal tours of properties, and investment advice.
• Integrated Wellness & Real Estate Concierge: For those interested in both wellness and real estate. Services include curated wellness-focused real estate investments, luxury wellness retreats at investable properties, and expert advice on purchasing wellness-oriented homes.

Members earn points by engaging with our partner services, including wellness clinics, luxury hotels, spa experiences, and more. For every 100 AED spent, you can earn between 5-7 points, depending on your membership tier.

Yes, you can transfer your points to other BellaVie members. A small transaction fee of 5 points applies. Points cannot be redeemed for cash.

Points can be redeemed for exclusive rewards available in the BellaVie Rewards catalog, including aesthetic services, wellness experiences, and real estate investment opportunities. Simply contact us via WhatsApp to explore your redemption options.

Yes, points may expire based on program updates. To avoid losing your points, we recommend you redeem them before the expiration date.

You can earn 50 bonus points for arriving on time for appointments that were booked at least 24 hours in advance. Ensure that your arrival time is accurately recorded by the front office team of the partner clinic or service provider to qualify.

You can book appointments, wellness services, and experiences directly with our partners by providing your BellaVie Rewards ID. You can also use our concierge service for assistance with booking.

Please adhere to the specific cancellation policy of each partner. If you need to cancel or reschedule, inform the partner at least 12 hours in advance to avoid penalties or forfeiture of rewards. Be sure to include your BellaVie Rewards ID when making any changes.

BellaVie Rewards has a zero-tolerance policy for spam and fraudulent activities. If you receive unsolicited offers or suspect fraudulent activity, please contact us immediately. We will never ask for payment or sensitive information unrelated to legitimate program processes

Membership tiers are based on your accumulated points and spend. As you earn more points through your activities, you may be eligible to upgrade to a higher tier, unlocking more exclusive benefits. Check the BellaVie Rewards catalog for details on tier qualifications.

For any inquiries or further assistance, you can contact us via WhatsApp at +971562657965. Our team is available to answer your questions and guide you through the program.

BellaVie Rewards points are valid across our network of partner clinics, wellness services, real estate experts, and other exclusive providers. Be sure to mention your BellaVie Rewards ID when booking to ensure that points are credited properly.

We update our rewards twice a week, every Tuesday and Thursday at 9 AM GMT. Be sure to check our website regularly to stay updated on the latest offers, new rewards, and program changes.